Staff Augmentation during COVID-19
One common theme that we have found during COVID is that a lot of providers may still have a big desire for implementing new technology amidst the pandemic, but they are afraid to put any additional burden on their staff that such efforts may require. However, some of our customers have still found a way to move forward with new technology projects to realize all the benefits they offer, while still shielding their teams from shouldering a lot of the burden.
IT Strategic Planning during COVID-19
Even before COVID, ProviNET was seeing a good deal of providers striving to put together a focused plan around technology, one that would fit around their overall strategic plan for the organization. Prior to 2020, there was a big push in the industry to revolutionize how providers saw technology, and ProviNET was fortunate to be the first-choice partner for a good deal of them with our IT Strategic Planning projects. However, as the team began one of these projects with a multi-site community just outside of Boston, we found ourselves in a unique spot as the country began to go on lockdown.
EHR Implementation during COVID-19
Going through a transition from one EHR to another is always a huge task for a provider, even when there isn’t a pandemic to navigate around. However, in the summer of 2020, one CCRC in South Carolina still saw the value in moving to a more modern EHR solution to provide better care to their patients and a better experience for their staff. The one challenge though was ensuring that the clinicians felt comfortable and fully educated in how to use the new EHR as it became their new daily workflow.
Case Study: Increasing Efficiency and Engagement through Microsoft Teams
We are excited to be part of a new LeadingAge CAST Case Study outlining how we partnered with Cypress Living to help with their transition to Microsoft Teams to better support and assist communications with their COVID-19 response.