Are you getting the most out of your IT investment?

ProviNET has figured out how to make IT work for your business with our uncomplicated, all-encompassing managed service offering. These hassle-free plans are designed to make sure that your IT operations run smoothly. You choose the service plan that best fits your infrastructure. We will manage your technology, so you can focus on the other important areas of your company.

What our clients are saying

Our plans

Blue

Platinum

Response Time Guarantee

1 Hour

30 Minutes

24x7x365 Monitoring & Automated Reporting

Managed Anti-Virus Software

Server Backup and Monitoring

Drive Space Monitoring

Event Log Monitoring

Log File Maintenance

Service Availability Monitoring

Print Queue Monitoring

Server Patch Management

Phone Support (Unlimited)

Remote Control Support (Unlimited)

User Account Administration

File Share Permission Administration

Security Administration

Anti-Virus / Anti-Spyware Management

Quarterly Scheduled Onsite Maintenance

2 Hours

3 Hours

24×7 Remote Emergency Support

On-Site Support for Covered Events (Unlimited)

Phone and Remote Support for All Applications (Unlimited)

Updates / Upgrades / Add-Ons / Patches for All Applications

Moves and Hardware Upgrades Included

Operating System Upgrades Included

After Hours OS Patching

Hard Drive Imaging to NAS Device

Blue

Platinum

Response Time Guarantee

1 Hour

30 Minutes

24x7x365 Monitoring & Automated Reporting

Managed Anti-Virus Software

Microsoft Application Support

Phone Support for Microsoft Applications (Unlimited)

Remote Control Support for Microsoft Applications (Unlimited)

Online Asset Management

Online Ticket Support

Workstation Optimization and Management

Anti-virus / Anti-spyware Management

VPN Client Management

Software Patch Management for Microsoft Applications

Phone and Tablet E-mail Configuration

Quarterly Scheduled On-Site Maintenance

1 hour per 10

1 hour per 5

On-Site Support for Covered Events (Unlimited)

Phone Support for All Applications (Unlimited)

Moves and Hardware Upgrades Included

Operating System Upgrades Included

Hard Drive Imaging to NAS Device

Blue

Platinum

Response Time Guarantee

1 Hour

30 Minutes

24x7x365 Monitoring & Automated Reporting

Managed Firewall and Subscription Included

Gateway Anti-Virus and Advanced Threat Protection

Firewall Management

VPN Management

Router Management

Switch Management

Wi-Fi Management

Internet Service Provider (ISP) Subscription Assistance

ISP Outage Support and Vendor Notification

Annual Disaster Recovery Review

Annual Technology Plan

DNS Management

Online Firewall Reporting

Moves and Hardware Upgrades Included

After Hours firmware upgrades of network devices

Free Technology Assessment

Our managed IT solutions provide proactive services to take care of issues before they impact you. We would like to invite you to participate in our free MSP assessment to determine if your company is getting the most from its technology.

Helping small businesses is our passion

Introducing ProviNET’s Business Sales Representative, Jeremy Castaneda.

Learn more about his experience and why he is passionate in helping Small Businesses succeed in their technology endeavors.

Downloads

Contact us today to learn more