Staff Augmentation during COVID-19
One common theme that we have found during COVID is that a lot of providers may still have a big desire for implementing new technology amidst the pandemic, but they are afraid to put any additional burden on their staff that such efforts may require. However, some of our customers have still found a way to move forward with new technology projects to realize all the benefits they offer, while still shielding their teams from shouldering a lot of the burden.
EHR Implementation during COVID-19
Going through a transition from one EHR to another is always a huge task for a provider, even when there isn’t a pandemic to navigate around. However, in the summer of 2020, one CCRC in South Carolina still saw the value in moving to a more modern EHR solution to provide better care to their patients and a better experience for their staff. The one challenge though was ensuring that the clinicians felt comfortable and fully educated in how to use the new EHR as it became their new daily workflow.