DIRECTOR OF SUPPORT SERVICES
Scott brings energy, enthusiasm, and 17 years of IT experience to ProviNET Solutions with a proven track record around service delivery. Scott was instrumental in developing the practical processes behind the ProviNET 24×7 Service Desk, and he continues to strive to find the correct balance between robust support and the personal, friendly customer service that ProviNET Solutions is known for.
Scott has a passion for technology, which is evident by his numerous technical certifications. Scott is a nine-time Microsoft Certified Professional and carries certifications in Healthcare IT and ITIL ITSM service delivery. Scott has focused his entire career on IT customer service, working for a large pharmaceutical company before joining the ProviNET team in 2014.